Podcast & Radio Interviews

Author of The Nordstrom Way to Customer Service Excellence

“ As an author and speaker on customer service, I am constantly talking to Corporate America about being more responsive to the people who buy their products and services. Establish a dialogue with customers. That's where corporate blogging comes in. Using humor, insight, opinion and fact, Debbie Weil has produced an invaluable handbook for starting—and sustaining—the conversation between buyers and sellers. ”

Senior vice president and general manager of Business Critical Servers, Hewlett Packard

“ The first clear-eyed look at the what and how of blogging as a corporate communications strategy. Both entertaining and informative, Debbie Weil's book allays fears surrounding blogging and provides sensible advice on how to write an effective blog, who should write it and how to measure success. This excellent primer will satisfy even the most skeptical of managers. If you fear you'll get it wrong, this book is the best place to start in order to get it right! ”

The Corporate Blogging Show

Author Debbie Weil hosted The Corporate Blogging Show on VoiceAmerica (TM) Business, Internet talk radio. The show is no longer running but you can listen to all the episodes as podcasts here.

An interview by Steve Gershik of Eloqua on his Innovative Marketer Podcast.

Radio interview with RSS Ray on WSRadio.com, "the world leader in Internet talk radio", also simulcast on Sirius.

You can grab the 4-part radio show as 4 separate MP3s from this page.

And here's a detailed write up of the show (look for the September 12th entry).